How to Spot a Reputable Reseller

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Just because a reseller is selling a Mac, it doesn’t always mean they are a reputable business. Caution still needs to be applied when considering which resellers to go with. Do your research before making a purchase and remember: if it is too good to be true, it probably is.

Does the Reseller Have the Appropriate Certifications and History?

Check to see if the in-house technicians are professionally trained; resellers will often tell their customers the certifications they have. It also means that if any faults do occur, which are unlikely, the same trained professionals will be fixing the problem. It is the job of the certified technicians to check the device is working correctly before selling, and because they fix the devices to high standards, you get a machine that is hardly distinguishable against brand new models. If you buy a mac from us, for example, our dedicated Apple Certified Mac Technicians (ACMTs) will work on any errors occurring in the system securely in-house and return the system to you.

Check to see if you can find anything about them online, enquiring how long they have been in business. It should be a warning sign if you can’t find much about them online and you should look to find an alternative.

What about their website? Check to see if your transactions are safeguarded and your data protected.

 

What Do People Say About their Products and Customer Service?

Reviews from independent sites, like Trustpilot, can give you a clear picture of how reputable a reseller is. Consider looking at forum discussions too to see if there are any horror stories before purchasing.

 

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