As long as your Apple device is in good working order, we accept a range of items from the following categories:

Desktop computers (such as Mac Mini, iMac or Mac Pro)

Newer generations of Macbook Air & Macbook Pro

All you need to do to find out if your Apple Mac qualifies is fill out the information below and give us an idea of the condition of your system, battery (where required) and retina display, and you’ll get an instant quote.

No problem; we will send our specialist packaging before your collection date. All you need to do is box your item. Video instructions are provided. Then wait for your item to be collected.

We can take care of everything for you. All you need to do is box your item and wait for it to be collected. Once you have sent the necessary information to sell your Apple product, we’ll organise the collection and send you our specialist packaging.

Once you’ve valued your apple device, if you’re not yet ready to go ahead and confirm your sale, you can save your quote to email.

In your confirmation email, you will receive a link which allows you to open up your valuation from any device. Quotes are valid for five days, after which you can return and get an updated valuation.

You will be paid once we’ve received your item and it’s been inspected by one of our Apple-certified technicians. We aim to pay your quote within 48 hours of receiving the item; however, this can take up to 5 working days.

Payment will take longer if the specification is incorrect, the condition is wrong, we can’t pay you via your selected payment method due to erroneous details, or you’re a business and we require an invoice from you.

We may revise your quote if your model, specification, or condition doesn’t match what you’ve submitted. If you’re not happy with our assessment or your revised quote, we will send your item back to you free of charge on a next-day service.

Unless you requested a data transfer and are upgrading with us, your device is professionally wiped on arrival. If you’d prefer to, you can reset your device but it is not required.

When you decide to sell your old Mac, it’s understandable that you want to know that your personal data will be protected. Our facility is certified data secure, GDPR compliant, and ISO accredited. All items we receive are thoroughly wiped of personal data (Apple ID etc.) once our testing process has been completed. If you are buying a replacement Mac from us, we can also arrange to transfer your data to your new machine.

It is crucial that you sign out of your Apple ID and disable the find my service. We provide a guide on how to do this on the quote confirmation page and email. If you do not remove the iCloud activation locks, your trade-in will be delayed.