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MacFinder Sell My Mac - by MacFinder
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My Mac's Details

My Mac

Product Range:
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Screen Size:
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Year:
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Model:
{{ modelName }}
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Processor:
{{ processorName }}
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Memory (RAM):
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Graphics:
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...
Storage:
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...
Body Condition:
{{ condition.system }} Condition
...
Screen Condition:
{{ condition.screen }} Condition
...
Battery Condition:
{{ condition.battery }} Condition
...
System Functioning:
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...
Colour:
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...
Working Trackpad:
{{ misc.trackpadWorks | yesno }}
...
Working Keyboard:
{{ misc.keyboardWorks | yesno }}
...
British Keyboard:
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...
Power Cable/Charger:
{{ misc.powerOrChargerIncluded | yesno }}
...
Keyboard & Mouse:
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Back To Guide
1/9Range
2/9Screen Size
3/9Model
4/9Spec
5/9Body
6/9Screen
7/9Battery
8/9Functionality
9/9Info
Model Details 1/9 (or fewer)

Mac Product Range

Is your Mac from before 2021? Enter Your Serial Number To Find Your Spec
Select Your Mac
{{ range.name }}
Please select your product range.
Sorry we couldn’t find your serial number, please select your model to continue with your quote.
Serial number found, but please check the model details.
We're no longer accepting this model.
You’re missing some details from your technical spec. Please review the indicated fields. If you cannot find the specification for your device here, we are unfortunately not buying that device at the moment. Please check back later.
Find Your Model Details
Model Details 2/9

Screen Size

To find information about your Mac, click the Apple menu  > About This Mac. If you need further information, click More info or on older devices System report.
Enter Your Serial Number To Find Your Spec
Screen Size
{{ model.name }}
Please select your screen size.
You’re missing some details from your technical spec. Please review the indicated fields. If you cannot find the specification for your device here, we are unfortunately not buying that device at the moment. Please check back later.
Find Your Model Details
Model Details 3/9

Model

To find information about your Mac, click the Apple menu  > About This Mac. If you need further information, click More info or on older devices System report.
Enter Your Serial Number To Find Your Spec
Year
{{ year }}
Please select your computer's year of manufacture.
Model
{{ model.name }}
Select a year first
Please select your model.
You’re missing some details from your technical spec. Please review the indicated fields. If you cannot find your device or specification, please double-check you’ve selected the correct range, screen size, and year. If you have and still can’t see it, we are unfortunately not buying that device at the moment.
Find Your Model Details
Model Details 4/9

Specification

To find information about your Mac, click the Apple menu  > About This Mac. If you need further information, click More info or on older devices System report.
Where Do I Find My Technical Spec?
Select Your Processor
{{ part.name }}
Please select your processor.
Select Your Memory (RAM)
{{ part.name }}
Please select your memory.
Select Your Graphics
{{ part.name }}
Please select your graphics.
Select Your Storage
{{ part.name }}
Please select your storage.
You’re missing some details from your technical spec. Please review the indicated fields. If you cannot find the specification for your device here, we are unfortunately not buying that device at the moment. Please check back later.
Model Details 5/9

Body Condition

The condition of your Mac can determine the final evaluation. We rank body conditions on specific criteria, so be sure to check your device thoroughly.
View Example Photos of Body Grading
What Condition Is Your System In?
Upon delivery, we’ll assess your Mac. If the details you’ve provided are inaccurate, you’ll receive a new offer. If you decline, we’ll ship your Mac back to you free of charge.

Excellent condition No noticeable scratches, dents or marks. Out of the box condition.

Good condition Minor scratches and marks. No dents, bent corners or discolouration to the chassis.

Fair condition Noticeable scratches, dents, discolouration and/or marks around the chassis. However no excessive heavy wear.

Poor condition Numerous significant scratches, cuts, marks & dents, visible misshaping of the chassis or body warping and any other damage consider as excessive.

Please select the condition of your system.
You’re missing some details from your technical spec. Please review the indicated fields.
Model Details 6/9

Screen Condition

The condition of your Mac can determine the final evaluation. We rank screen conditions on specific criteria, so be sure to check your device thoroughly.
View Example Photos of Screen Grading
What Condition Is Your Screen In?
Upon delivery, we’ll assess your Mac. If the details you’ve provided are inaccurate, you’ll receive a new offer. If you decline, we’ll ship your Mac back to you free of charge.

Excellent condition The screen is in mint condition with no imperfections.

Good condition There may be minor hairline scratches or lamination wear on the screen, but nothing that can be seen in normal viewing distance.

Fair condition Screen coating wear, such as keyboard marks. One or two scratches or indents in the glass, a single dead pixel.

Poor condition Large cracks, scratches, chips in the glass, multiple dead pixels, screen bleeds, bruises or functional issues with the screen.

Please select the condition of your screen.
You’re missing some details from your technical spec. Please review the indicated fields.
Model Details 7/9

Battery Condition

The condition of your battery is determined by its charge capacity and cycle count. If the battery exceeds 800 cycles, is less than 80% of the original capacity, or has a battery service notification, it is regarded as bad. Only one of these criteria needs to be met to be considered bad.
How to Find Your Battery Cycles and Charge Capacity
What Condition Is Your Battery In?
Upon delivery, we’ll assess your Mac. If the details you’ve provided are inaccurate, you’ll receive a new offer. If you decline, we’ll ship your Mac back to you free of charge.

Good My battery is healthy and doesn’t exceed the thresholds.

Bad Over 800 cycles, under 80% original capacity, swollen or requiring service.

Please select the condition of your battery.
You’re missing some details from your technical spec. Please review the indicated fields.
Model Details 8/9

Device Functionality

Devices are categorised into functional and non-functional. If your device has something that doesn’t function as intended or at all, or has any signs of liquid damage, it would be considered non-functional. Devices are inspected internally and externally. If you need more clarification, please get in touch with us.
Does Your System Function?
Upon delivery, we’ll assess your Mac. If the details you’ve provided are inaccurate, you’ll receive a new offer. If you decline, we’ll ship your Mac back to you free of charge.

Yes System is fully functional, including all ports, connectivity, camera & sound.

No One or more ports, the connectivity, camera, or speakers don’t work as intended, the system does not turn on, or there are signs of liquid damage.

Please select if the system is functioning.
You’re missing some details from your technical spec. Please review the indicated fields.
Model Details 9/9

Device Info

What Colour Is Your Mac?
{{ part.name }}
Please select your colour.
Trackpad Is Working?
Yes
No
Please select if the trackpad works.
Keyboard Is Working?
Yes
No
Please select if the keyboard works.
British Keyboard Layout?
What Layout Is My Keyboard?
Yes
No
Please select if the keyboard is British layout.
Apple Original UK Power Cable
Apple Original UK Charging Block & Cable
Yes
No
Please select if the power cable and/or charger are included.
Original Fully Working UK Keyboard and Mouse Included?
Yes
No
Please select if the mouse and keyboard are included.
IMEI Number
How to find my IMEI number
Please enter your device's IMEI.
Network Unlocked?
How to find my IMEI number
Yes
No
Please select if the device is unlocked.
You’re missing some details from your technical spec. Please review the indicated fields.

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My Quotes

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Save Your Trade-In Quote For 5 Days!

You can save it to your email, text messages, or both. Secure your price, and fast-track back when ready.

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Our team are on hand to help with any questions you may have about selling your Apple Mac.

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Next Steps

Add your payment and collection details.
Your quote is valid for 30 days, so make sure you accept & ship your trade-in before then.
Deactivate your activation lock to avoid sale delays.
After delivery, we'll assess your Mac. If details are inaccurate, you'll get a new offer; if you decline, we'll ship it back to you for free.
Most quotes are paid within 2 working days. Accurate quotes can be paid out faster!

Sales Total

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{{ storeCreditTotal - salesTotal|price }} bonus
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Who Are We Buying From?

If you have or choose to create a MacFinder account, you’ll be able to track your trade-in online.

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My Details

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Collection details

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My Mac's Details

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Device {{id}}
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Change This Mac
Serial Number:
{{ device.serialNumber }}
...
Product Range:
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Screen Size:
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Year:
{{ device.selected.year }}
Model:
{{ device.details.modelName }}
Processor:
{{ device.details.processorName }}
Memory (RAM):
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Graphics:
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Storage:
{{ device.details.storageName }}
Body Condition:
{{ device.condition.system }} Condition
...
Screen Condition:
{{ device.condition.screen }} Condition
Battery Condition:
{{ device.condition.battery }} Condition
System Functioning:
{{ device.misc.systemWorks | yesno }}
Working Trackpad:
{{ device.misc.trackpadWorks | yesno }}
Working Keyboard:
{{ device.misc.keyboardWorks | yesno }}
British Keyboard:
{{ device.misc.britishKeyboard | yesno }}
Cable/Charger:
{{ device.misc.powerOrChargerIncluded | yesno }}
Keyboard & Mouse:
{{ device.misc.keyboardMouseIncluded | yesno }}
{{ device.prices.total|price }}
{{ device.prices.storeCredit|price }}
My Quotes
1/4Serial Number
2/4Address
3/4Shipping
4/4Payment Details
1Serial Numbers & Trade-in Notes
2Your Address & Details
3Shipping Details
4Payment Details
  • This field is hidden when viewing the form
  • A serial number is a unique identifier assigned to every Apple Mac. On most Apple devices, you’ll find this detailed under About This Mac and System Settings.

    Where Do I Find My Serial Number?
  • Accepted file types: jpg, png, Max. file size: 100 MB.
  • Accepted file types: jpg, png, Max. file size: 100 MB.
  • Your Serial Number

    In order to proceed with selling your Mac, please provide your device’s serial number. If a valid serial number isn't provided your trade-in will be delayed.

    To find your Mac’s serial number, click the Apple menu  > About This Mac.

  • Anything We Need To Know?

  • Please enter notes about your trade-in devices. Special instructions are not available with couriers.
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  • Enter your details and where your trade-in is coming from.

  • Your Details

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  • Create Account

    If you have or choose to create a MacFinder account, you’ll be able to track your trade-in online.

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  • Get the best money saving offers straight to your inbox, as well as our helpful Mac guides and important support notices.
  • You consent to receive marketing text messages (e.g. promos, cart reminders) from MacRefresh Ltd at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available).
  • Your Address

  • Enter Address Manually
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  • Home Collection
    • If you need a box for collection, we’ll send you one ASAP.
    • Should you have the original box, you can wrap it in a bag secure with tape to ensure the parcel is not identifiable.
    • DPD will collect from you on your chosen day.
    The driver will have a label that they will place on the box when they arrive.
  • Drop-Off Point
    • This is the fastest way of getting your device to us.
    • If you need a box, we’ll send you one ASAP.
    • Should you have the original box, you can wrap it in a bag secure with tape to ensure the parcel is not identifiable.
    • Take it to your nearest DPD Drop-Off Point.
    You will be given a QR code to use when dropping your box off.
  • Find Your Nearest Drop-Off Point
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  • Promo Codes

    If you have a promo code, please enter it below.

  • Your Sales

    Cash & PayPal Price
    £0.00
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    £0.00 Bonus
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  • How & When Is Payment Delivered?
Bank Account Details Start
  • Your Bank Account

    Please ensure you provide the correct details for your bank account. Once your quote is approved, we will send the funds to this account. It is your responsibility to get this correct.

  • Enter the name as written on your card, e.g. Mr John Smith
  • Enter your 8 digit account number, found on your card, e.g. 12785634
  • Enter your 6 digit sort code, found on your card, e.g. 12 - 34 - 56
  • Your bank account is with:
    There is an error. Please check your bank details.
  • Please enter the account holder's date of birth or the company's date of incorporation. Required to comply with Anti-Money laundering (AML) regulations.
PayPal Fieldset Start
  • Your PayPal Account

    Make sure you provide the correct details for your PayPal account. Once we’ve received your Macs, this is where the funds will be sent.

Store Credit Fieldset
  • Your Store Account

    Make sure you provide the correct details for your MacFinder account. Once we’ve received your Macs, this is where the credit will be sent.

  • If you have placed an order please provide your order number to credit the amount against it. For new customers the amount will be credited to your online account.
    If you haven’t placed an order or your order hasn’t been dispatched we can transfer your data from your old Mac onto your new one free of charge.
  • Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our Privacy Policy.

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Need Help Selling Your Mac?

Our team are on hand to help with any questions you may have about selling your Apple Mac.

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My Details

Sales Notes:
None added
Email:
First Name:
Surname:
Phone Number:
Address:

Shipping Details

Method:
Box:
Date:

My Mac's Details

Device {{id}}

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Serial Number:
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Product Range:
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Screen Size:
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Year:
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Model:
{{ device.details.modelName }}
Processor:
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Memory (RAM):
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Graphics:
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Storage:
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Body Condition:
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Screen Condition:
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Battery Condition:
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System Functioning:
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Working Trackpad:
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Working Keyboard:
{{ device.misc.keyboardWorks | yesno }}
British Keyboard:
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Cable/Charger:
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Keyboard & Mouse:
{{ device.misc.keyboardMouseIncluded | yesno }}

Need Help Selling Your Mac?

Our team are available from 9 am till 5 pm, Monday to Friday and 10 am till 4 pm on a Saturday to assist with any query you may have. Please get in touch and we will do our utmost to ensure we respond quickly and correctly.

Technical Support

Please note our technical team and repair centre is exclusive to MacFinder customers. We do not ‘repair’ or ‘refurbish’ systems as a service to customers. We only perform work on systems purchased from our store.

Our Location

Please be aware our location is a distribution centre and we do not have a shop front. If you are interested in seeing our products further please contact us and photos can be provided.

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Battery Information

To ensure you provide accurate battery health information, follow these steps to find your battery cycle count and maximum capacity:

Viewing a System Report

The system report provides comprehensive details about your Mac and is the only place on the device where you can find your battery health information.

  1. System Settings: Follow the steps to open System Settings and click “General” in the sidebar.
  2. About: Click “About” on the right.
  3. System Report: Click the System Report button.

Alternative Method to Access System Report

You can also access the system report directly:

  1. Press and hold the Option key.
  2. Apple Menu: Click the Apple menu ().
  3. System Information: Select “System Information.”

Locate Your Battery Health Information

  1. In the System Report, select “Power” from the sidebar.
  2. Locate Health Information:
    • Under the “Health Information” section, you will find:
      • Cycle Count: The number of charge cycles your battery has gone through.
      • Maximum Capacity: The current maximum charge capacity of your battery compared to its original capacity.

Missing Battery Health Information?

If the battery health information is missing from your System Report, Download CoconutBattery.

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IMEI Information

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Find Serial Number

Providing the serial number allows for a smooth payout process when trading on your Mac. Here’s a simple guide on how to find your Mac’s serial number, which can be found under Basic System Information.

Basic System Information

To quickly view basic information about your Mac, such as the macOS version, processor, memory, and serial number, follow these steps:

    1. Apple Menu: Click the Apple menu () in the top-left corner of your screen.
    2. About This Mac: Select “About This Mac.”
      • A single window will appear with some basic information, including the serial number.
      • On older versions of macOS, you should find that by default, you are on the “Overview” tab. The serial number and other basic system information are at the bottom of the “Overview” tab.
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System Condition Information

Good Condition

MacBook with worn edge

Fair Condition

MacBook Air with dented corner MacBook Pro with worn edge MacBook top damage

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Where To Find Your Storage

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How To Find Your Keyboard Layout

Identifying the correct keyboard layout is essential for an accurate valuation when trading in your Mac. Here’s a short guide to help you determine if your Mac has a British (UK) keyboard layout.

Identifying the British ISO Keyboard Layout

To identify the British keyboard layout, you need to check a specific key arrangement near the top left-hand corner of your keyboard.

Step-by-Step Guide

  1. Find the Tab Key:
    • Look for the Tab key or the key with the tab symbol (⇥) and/or the word “tab” on your keyboard.
  2. Check the Keys above the Tab Key Near the Top Left-Hand Corner:
    • The keys above the Tab key will help you identify your keyboard layout. On a British keyboard, this key usually has the following symbols:
      • The “§” symbol
      • The “±” symbol
      • The “!” symbol
      • The “@” symbol
      • The “£” symbol

Here is an image of the British (UK) keyboard layout to assist you:

By following these steps and referring to the image, you can accurately identify if your Mac has a British keyboard layout, ensuring you provide the correct information for your trade-in.

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Screen Condition Information

Good Condition

MacBook Pro pitting on screen

Fair Condition

iMac screen scratch MacBook Air lamination wear MacBook screen damage

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Where To Find Your Technical Spec

Understanding your Mac’s specifications and details is crucial for trading in. Here’s a concise guide on how to access and interpret the system information on your Mac.

Basic System Information

To quickly view basic information about your Mac, such as the macOS version, processor, memory, and serial number, follow these steps:

  1. Apple Menu: Click the Apple menu () in the top-left corner of your screen.
  2. About This Mac: Select “About This Mac.”

This window summarises your Mac’s specification and is a great starting point for your trade-in.

Viewing a System Report

The system report provides comprehensive details about your Mac.

  1. Apple Menu: Click the Apple menu () in the top-left corner of your screen.
  2. About This Mac: Select “About This Mac.”
  3. System Report: Click the “More Info” button

Viewing a System Report On Older Versions

The system report provides comprehensive details about your Mac.

  1. Apple Menu: Click the Apple menu () in the top-left corner of your screen.
  2. About This Mac: Select “About This Mac.”
  3. System Report: You should find that you are on the “Overview” tab by default. Click the “System Report” button

Alternative Method to Access System Report

You can also access the system report directly:

  1. Press and hold the Option key.
  2. Apple Menu: Click the Apple menu ().
  3. System Information: Select “System Information.”

By following these steps, you can easily access and understand the various details of your Mac’s system information, aiding a more accurate quote and valuation.

Understanding Storage Types: SSD vs. Fusion Drive

Selecting the correct storage type is crucial for getting an accurate valuation when trading in your device. Here’s a quick guide to help you understand the differences between an SSD and a Fusion Drive, ensuring you choose the correct option.

Solid State Drive (SSD)

  • Description: An SSD is a type of storage device that uses flash memory to store data. It has no moving parts, which makes it faster and more reliable than traditional hard drives.
  • Performance: SSDs offer superior speed and performance. They boot up your system quicker, load applications faster, and provide a smoother overall experience.
  • Capacity: Common capacities range from 128GB to 2TB or more.
  • Value: Generally, SSDs are more expensive per GB compared to other storage types due to their high performance and durability.

Fusion Drive

  • Description: A Fusion Drive is a hybrid storage solution that combines a traditional hard disk drive (HDD) with a smaller SSD. The SSD is used for frequently accessed data and the HDD for storing larger files.
  • Performance: Fusion Drives offer a balance between speed and storage capacity. They are faster than traditional HDDs but not as fast as pure SSDs. The SSD component helps with quicker boot times and faster access to frequently used files.
  • Capacity: Common capacities range from 1TB to 3TB, with a small portion (typically 24GB to 128GB) being SSD.
  • Value: Fusion Drives are generally less expensive than SSDs of the same total capacity but more expensive than traditional HDDs. They provide a good mix of performance and storage at a mid-range price.

Key Differences

  • Speed: SSDs are significantly faster than Fusion Drives, making them ideal for tasks that require quick data access and high-speed performance.
  • Cost: SSDs are typically more expensive than Fusion Drives. The valuation of a device with an SSD is usually higher due to its performance advantages.
  • Storage Management: Fusion Drives offer larger storage capacity for less cost but at the expense of speed compared to SSDs. They are suitable for users who need more storage but still want some performance boost.

Selecting the Correct Option for Trade-In

  • If your device has only one type of storage (SSD or HDD), select that specific type.
  • If your device has a Fusion Drive, ensure you select “Fusion Drive” rather than just “SSD” or “HDD.”
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System Functioning Information

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Remove Device

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Enter Your Serial Number

Pre-2020 Mac? Look up your spec with your serial number.

Searching for your serial number, please wait.

Sorry we couldn’t find your serial number, please select your model to continue with your quote.

Serial number found. Please check the model details.

We're no longer accepting this model.

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Cannot Accept Quote

Unable to Provide a Quote

We’re sorry, but we cannot offer a quote for one or more of the devices you’ve specified due to their current age, specifications or condition. 

Why this may happen:

  • The device model is not accepted.
  • The condition of the device falls outside our accepted range.

Remove any zero value items from your quotes to proceed.

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Where To Find Your Serial Number

Providing the serial number allows for a smooth payout process when trading on your Mac. Here’s a simple guide on how to find your Mac’s serial number, which can be found under Basic System Information.

Basic System Information

To quickly view basic information about your Mac, such as the macOS version, processor, memory, and serial number, follow these steps:

    1. Apple Menu: Click the Apple menu () in the top-left corner of your screen.
    2. About This Mac: Select “About This Mac.”
      • A single window will appear with some basic information, including the serial number.
      • On older versions of macOS, you should find that by default, you are on the “Overview” tab. The serial number and other basic system information are at the bottom of the “Overview” tab.
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How & When Is Payment Delivered?

When trading in your device, it’s helpful to understand when and how you will receive your payment. Below are the details regarding payment procedures:

  1. Payment Process Overview
    • Inspection and Assessment: Payment will be made only after we complete the inspection and assessment of your product(s).
  2. Payment Methods
    • Options Available: You can choose to receive your payment via bank transfer, PayPal, store credit, or gift card. Ensure that the payment details you provide are accurate and complete.
  3. Bank Transfer Details
    • Timeframe: Payments made by bank transfer are sent instantly; however, in some circumstances, your bank may take time to clear the payment, which is typically completed within three (3) to five (5) working days.
    • Accuracy: We are not liable for any losses if incorrect payment details are provided by you, including payments sent to the wrong account or recipient.
  4. Currency and Security
    • Currency: All payments will be made in Great British Pounds (GBP) and include VAT where the recipient is VAT registered; otherwise, payments will exclude VAT.
    • Security Checks: All payments are subject to security checks by us and/or third parties to ensure their legitimacy and security.
  5. Additional Items
    • Non-Payable Items: Any additional items included in the package sent to us will not be paid for.
  6. Store Credit Validity
    • Validity Period: Store credit is valid for two (2) years from the issue date.

Important Points to Remember

  • Ensure Accuracy: Double-check that all payment details you provide are correct to avoid any issues or delays.
  • Payment Responsibility: We are not responsible for any delays caused by third parties involved in the payment process.
  • Check Payment Method: Choose your preferred payment method carefully and understand the associated processing times.

By following these guidelines and ensuring the accuracy of your payment details, we can provide a smooth and timely receipt of your trade-in payment.

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© Copyright 2025 MacFinder  |  All Rights Reserved
© Copyright 2025 MacFinder  |  All Rights Reserved
MacRefresh Ltd is authorised and regulated by the Financial Conduct Authority for Limited Permission Credit Broking. Our firm reference number is 924500. We are a credit broker and not a lender. PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, 5 Fleet Place, London, United Kingdom, EC4M 7RD. PayPal Credit: Terms and conditions apply. Credit subject to status, UK residents only, MacRefresh Ltd acts as a broker and offers finance from a restricted range of finance providers. PayPal Pay in 3: PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. UK residents only. Pay in 3 is a form of credit, may not be suitable for everyone and use may affect your credit score. See product terms for more details.

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Our team are available from 9 am till 5 pm, Monday to Friday and 10 am till 4 pm on a Saturday to assist with any query you may have. Please get in touch and we will do our utmost to ensure we respond quickly and correctly.

Technical Support

Please note our technical team and repair centre is exclusive to MacFinder customers. We do not ‘repair’ or ‘refurbish’ systems as a service to customers. We only perform work on systems purchased from our store.

Our Location

Please be aware our location is a distribution centre and we do not have a shop front. If you are interested in seeing our products further please contact us and photos can be provided.

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