Can I change my delivery address?

In most cases, it is not possible to change your delivery address after payment has been made. This is due to the security checks carried out during checkout, which verify the billing and delivery details against your payment method.

If you need to update your address, please contact our support team as soon as possible. They can arrange a refund and help you place a new order with the correct delivery details.

If you paid by bank transfer, we may be able to update the address before dispatch. Please get in touch with us quickly so we can check this for you.

If you have any questions, our support team is always here to help.