Can I return software for refund?Software purchases are covered by our 30-day return policy. However, once a software licence has been activated, it cannot be returned. Please read the guidelines below before activating your software.Activated licences cannot be returnedIf a software licence has been activated, it becomes permanently linked to the account used during activation. This means it cannot be cancelled, refunded, or transferred, even if it has only been used briefly.Only activate when you’re ready to keep itWe recommend waiting until you are certain you want to keep the software before activating the licence. If you may need to return your order, do not activate the software.Use the correct accountBefore activating, make sure you are signed in to the correct account. Activating the licence on the wrong account cannot be reversed, and the licence will no longer be eligible for return.
