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Find Your Next Refurbished Apple Mac
New stock added daily by our in-house Apple Certified technicians.
Our team of Certified Mac Technicians are on hand to help with your questions and claims.
Our warranty provides comprehensive coverage for 12 months from the date of purchase. During this time, you’re protected against manufacturing defects, hardware failures, and more.
1 Year
1 Year (Operating System)
Free collection for 30 days
Forever
The basics on what our warranty does and does not cover.
Our warranty protects against unexpected faults, so you can enjoy your device worry-free. With our team of experts handling your repairs or replacements, you can feel confident that you’re covered every step of the way.
We will always try and repair your original system however if for some reason this cannot be achieved to the level of quality we require then we will offer you a replacement system of equal type and specification with no additional cost to you.
If you purchase a laptop from us, it includes a separate Battery Service cover. If you receive a battery service light within the first year of ownership, we will replace the battery free of charge.
We strive to complete all repairs and replacements within just five days, ensuring minimal downtime for you. Our efficient process, handled by certified technicians, is designed to get your device back in perfect working condition as quickly as possible, so you can stay productive.
When you purchase a system from us, you’ll always have access to our dedicated repair centre. Unlike others, we only offer repairs for Macs purchased from MacFinder. If you encounter an issue, simply send your Mac to us for inspection and repair.
Check your MacFinder warranty to see if your device is eligible for a service plan.
Learn more about our industry leading support and servicing, exclusive to our customers.
Warranty coverage, repairs, parts and labour
Replacement batteries when yours wears out
Hardware support provided for five years
Don't replace a broken charger or cable with a cheap third-party one
We service, clean out and replace worn keycaps
We'll buy your device for at least £100 store credit regardless of condition*
A MacFinder Service Plan protects your device beyond the standard warranty with repairs, servicing, and buyback value. Our expert team ensures your device runs smoothly, giving you peace of mind and worry-free ownership.
Our team of certified Mac technicians ensures your device is in the best hands. With extensive training and years of experience, they diagnose and repair every issue with precision. Whether it’s a hardware fault or routine servicing, you can trust us to deliver expert care and keep your Mac performing at its best.
At MacFinder, our Fair Billing policy ensures you’re only charged when it matters. We don’t bill you until your warranty period ends, so you get uninterrupted coverage without any unnecessary costs upfront.
Our convenient drop-off service makes repairs and replacements hassle-free. Simply bring your device to one of our designated drop-off locations, and we’ll handle the rest. With secure handling and quick turnaround times, you can trust us to get your Mac back to you in top condition, stress-free.
Protect your Mac with flexible pricing options to suit your needs. Choose from monthly, yearly, or upfront plans.
If your warranty or service plan is voided, repair costs will need to be paid out of pocket. This means you’ll no longer have access to free repairs for covered issues.
What could void your warranty?
Unauthorised Repairs – Repairs or modifications performed by third parties not certified by MacFinder.
Accidental Damage – Physical damage such as drops, liquid spills, or impact-related faults.
Improper Use – Using the device outside of its intended specifications or in unsuitable conditions.
Tampering – Altering hardware, such as replacing components with unauthorised parts.
Neglect or Poor Maintenance – Failure to clean or care for the device properly, leading to damage.
Third-Party Accessories – Using non-approved chargers, cables, or other accessories that cause damage.
Damage from External Forces – Environmental factors like extreme heat, cold, or moisture.
Software Modifications – Jailbreaking or unauthorised operating system alterations that cause hardware issues.
Anti-Tamper Sticker – The anti-tamper sticker on the base or inside the device is removed.
Includes MacBook Air, MacBook Pro, iMac, Mac Mini, and Mac Studio models with Apple Silicon.
Service plans are exclusively available for Macs purchased through us.
Your device must be fully functional at the time of plan purchase.
The service plan is only available for devices used within the UK.
View Our Terms & Conditions
Once cancelled, you’ll no longer have access to repairs, servicing, or other benefits.
Monthly or yearly billing will stop, and no additional charges will apply.
If you’ve paid upfront, cancellations outside the 14-day cooling-off period are non-refundable.
You are not able to restart a service plan once it is cancelled.
Battery service:
MacBook Air 13-inch: £35
MacBook Air 15-inch: £40
MacBook Pro 13-inch: £40
MacBook Pro 14-inch: £45
MacBook Pro 16-inch: £50
Charger replacement:
MacBook Air 13-inch: £20
MacBook Air 15-inch: £20
MacBook Pro 13-inch: £30
MacBook Pro 14-inch: £40
Charging cable only: £10
Power cable for desktops: £10
Devices that no longer power on or are completely inoperable.
Devices with water or liquid damage.
Enter your details and your Mac’s and our Certified Apple Technicians will be in touch
This form will need to be completed seperately for each device that requires a service plan
Your personal data will be used to setup your service plan and for other purposes described in our privacy policy.
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Providing the serial number allows for a smooth payout process when trading on your Mac. Here’s a simple guide on how to find your Mac’s serial number, which can be found under Basic System Information.
To quickly view basic information about your Mac, such as the macOS version, processor, memory, and serial number, follow these steps:
Our team are available from 9 am till 5 pm, Monday to Friday and 10 am till 4 pm on a Saturday to assist with any query you may have. Please get in touch and we will do our utmost to ensure we respond quickly and correctly.
Please note our technical team and repair centre is exclusive to MacFinder customers. We do not ‘repair’ or ‘refurbish’ systems as a service to customers. We only perform work on systems purchased from our store.
Please be aware our location is a distribution centre and we do not have a shop front. If you are interested in seeing our products further please contact us and photos can be provided.
