All systems provided come in 100% full working order and with our industry leading warranty. The conditions we describe below are only in relation to the cosmetic appearance of our machines. We never supply systems with technical faults unless clearly stated in the condition description. When pricing a system the condition grade is an attributing factor and a reduction of price will be seen on lower grades.
During the assessment stage of our system, we use a measure we call the 80% rule. This rule is our boundary for battery replacement. Our technicians look at the full charge capacity of the laptop vs the design capacity as well as cycle count. If this falls below what we regard as less than 80% of the origin