Product Condition Notes
All products in our store are top condition grading unless stated otherwise.
This may include minor signs of wear.
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This item is certified by us and includes a 1 year warranty
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All systems provided are in 100% full working order and with our industry-leading warranty.We categorise our Macs into a standard grade which is what you would expect from a used Mac of it’s year and those with cosmetic imperfections. We never supply systems with technical faults unless clearly stated in the condition description. When pricing a system the condition grade is an attributing factor and you’ll see a reduction of price.
All systems provided are in 100% full working order and with our industry-leading warranty. The conditions we describe below are only in relation to the cosmetic appearance of our machines. We never supply systems with technical faults unless clearly stated in the condition description. When pricing a system the condition grade is an attributing factor and a reduction of price will be seen on lower grades.
The product is in good condition and is considered expected for its model and year. It may have a few scratches, minor dents or marks which are a sign of normal wear and tear. Our technicians have guidelines during preparation which separates any devices which we would consider to have cosmetic imperfections.
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The product has a cosmetic defect. The defects may be limited to just one large dent or deep scratch alternatively it could consist of numerous minor scratches or marks. These cosmetic defects may include scratches, marks or dents either on the case or screen and because of this we individually photograph all fair condition systems.
If you’re budget conscious a fair condition system can be the ideal solution for those looking to save. We cannot stress enough that the defects are only cosmetic and the systems are completely functional with no damage to the internal components. All fair condition system components are meticulously inspected.
If you’re ever unhappy with a system you receive we offer a free 14 day return policy and we will happily exchange or refund your purchase.
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We aim to process and dispatch all orders by the end of the following working day.
Orders purchased on a Friday will be dispatched Monday.
This is extended during national holidays.
All deliveries are sent on a tracked & signed for service. For UK deliveries we use DPD who will provide a delivery time slot the morning of your delivery. For international deliveries, we use DHL. Tracking information will be sent to your provided email address upon dispatch.
If the courier is unable to complete the delivery a note is left in the mailbox and reattempted the next working day. If your delivery fails please refer to the note left by the courier. This will include detail on how you can rearrange delivery.
A total of three attempts will be made. If delivery cannot be completed the package with be returned to us. If this occurs please contact us to rearrange delivery.
After purchase, you can check your warranty expiry using our self-service portal.
All items sold by MacFinder are covered by our standard warranty. The length of this warranty is typically one year; however, this will be stated on the product page. It will also be referenced in your email confirmations and delivery documentation for future reference.
If you do not choose an extended warranty upon purchase you can at any time during your 1-year warranty extended to a 3-year warranty on qualifying purchases using our self-service portal.
Our standard warranty warrants the machine to the purchaser against defects in materials and workmanship for the length of your warranty.
What does this mean? It means that if you have a problem with your Mac during the warranty period as an example, it won’t turn on, you have a flicker on the screen or a port isn’t working then you can give us a call we can collect the system and find a solution.
We will always try and repair your original system however if for some reason this cannot be achieved to the level of quality we require then we will offer you a replacement system of equal type and specification with no additional cost to you.
If you purchase a laptop from us, it includes a separate Battery Service cover. If you receive a battery service light within the first 90 days of ownership, we will replace the battery free of charge.
Software purchased separately is not supported by MacFinder. Our team will try and identify whether it is the software or the machine and if we cannot find fault with the system, we will recommend you speak to the manufacturer of that software.
Our standard warranty only covers defects which arise as a result of regular use and does not apply to;
Improper & inadequate maintenance or modification;
Repairs carried out by non-authorised persons and damage caused by lack of ESD protection;
Software, interfacing, media, parts, or supplies not provided or supported by MacFinder
Operation outside the product specifications;
Physical damage, accidental damage, neglect, or user abuse;
Normal wear and tear;
Consumables, i.e. batteries, ink cartridges, protective coatings, CD media, viruses or malicious software;
Display screen issues not relating to the graphics processing unit.
Don’t worry we won’t forget you. As you purchase your system with us, you will forever have access to our repair centre. We do not offer repairs to customers who didn’t source their Mac from us. If you encounter an issue, you can send your Mac to us which we will inspect. Our standard rate is £45 for inspection. We will tell you precisely what is wrong and what works needs to be performed and offer you a choice. We will repair there and then for the cost of parts and labour and waive the inspection fee alternatively you can pay the inspection fee, and we will return the Mac to you with a report which you can take to a third party for repair.
The warranty is void if there is any attempt made to repair the system by a non-authorised third party, or if the system is inadequately or improperly maintained or modified.
If you want to upgrade, please contact the Technical Support department before upgrading for authorisation to break any warranty seals. We can offer upgrades to your system. Any upgrade fitted by a third-party is not covered under our warranty.
This page contains a summary of our warranty terms & conditions for easier understanding. For full terms and conditions please see click here.
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With selected merchants, when you check out with PayPal Credit, you'll be shown a selection of instalment offers which enable you to spread the cost of your purchase across a number of repayments. These instalment offers allow you to choose a set monthly repayment over a fixed period to help spread the cost of larger purchases in a more manageable way.
Instalment offers will always have an interest rate lower than the standard variable rate. If you already have PayPal Credit, you can take advantage of these offers without having to reapply as long as you have enough available credit limit.
It is important that you think about whether you can afford the monthly repayment agreed for any instalment offer. This will be added to your monthly minimum repayment amount and will need to be paid each month.
If you fail to make repayments or in certain other circumstances, PayPal may remove your offer and any outstanding amount will be charged at 21.9% p.a. (variable). Please see the Credit Agreement for more details.
PayPal Credit is like a credit card, without the plastic. It's a credit limit that's attached to your PayPal account which you can use for your online purchases. If you have PayPal Credit it will be available as a funding source within your PayPal wallet and can be used for purchases in most places where PayPal is accepted. You can make purchases in the same way as you would with a normal credit card, by choosing PayPal Credit as your funding source at checkout.
For purchases less than £99.00, interest is charged at our standard rate of 21.9% p.a. (variable) if the full amount is not paid off by the date shown on your statement. In addition, PayPal Credit lets you access two types of promotional offers: 0% for 4 months on all purchases of £99.00 and over; and instalment offers with selected merchants.
No, PayPal Credit is only available to customers over 18 living in the United Kingdom (excluding Channel Islands and the Isle of Man). PayPal also have to assess a customer's creditworthiness, so you should have a good credit history to apply.
Customers may be offered the opportunity to apply for credit on a website, if purchasing an eligible product and choosing to apply for an instalment offer using PayPal Credit. Otherwise customers can apply directly via PayPal's website.
Click here to see the full FAQ for PayPal Credit and view the Terms and Conditions.
Finance provided by PayPal Credit. Credit subject to Status. Terms and Conditions apply. MacRefresh Ltd acts as a broker and offers credit from PayPal Credit. PayPal Credit is a trading name of PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg.
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For customers with PayPal Credit, 0% interest for 4 months is available on single transactions of £99.00 or more. This means when you spend more than £99.00 in one shopping basket, you'll benefit from the offer and won't be charged any interest on that transaction for 4 months after purchase. This applies automatically to any purchase made using PayPal Credit in excess of this value, except those to which another promotional offer (such as an instalment offer) applies. You can use this offer as many times as you like as long as you have an available credit limit.
While no interest is charged, any balance subject to a 0% for 4 months offer will be included in the calculation of your minimum repayment amount. Any remaining balance due after the 4-month promotional period will be charged at 21.9% p.a. (variable). If you fail to make minimum repayments on time or in certain other circumstances, PayPal may remove your offer. Please see the Credit Agreement for more details.
Pay in 3
Make one payment of £ today, then pay the rest in two interest-free monthly payments. Available on purchases from £30 to £2,000. Apply easily and get an instant decision.
Check out securely with PayPal and choose Pay in 3
Subject to status. Terms and Conditions apply. UK residents only. PayPal is a responsible lender. Pay in 3 performance may influence your credit score. PayPal Pay in 3 is a trading name of PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L- 2449, Luxembourg.
Click here to learn more about Pay in 3.
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The processor is the biggest dictator of performance in a computer. The more powerful the processor the quicker the computer will run. However, not everybody requires a high-level performance and you can save yourself hundreds by opting for one that better suits your needs.
The newer a system is the newer the processor is. Newer generations of processors are more powerful and efficient. Even the lower range versions of processors can be quicker than the older but higher range models.
The ranges in order are as follows in performance order from highest at the top to lowest at the bottom.
Systems generally come in dual-core or quad-core however newer high-performance model are now available in 6, 8, 12 or even 24 and more. For home use a dual-core system is fine. Anything else we recommend a quad-core. Only if you require serious power would you need any more.
What you should be aware of is that a lower clock speed doesn’t always mean a slower system and you should look at the above factors first. It isn’t anywhere near as important than the others but if you’re comparing models of the same year it’s a good indication.
Mac Pro’s will require a GPU to be fully functional. For those of you who do work in the world of graphics having a dedicated graphics card in your system is important. Here’s what you should be looking for.
A good indication of performance is the VRAM or video memory on the graphics card inside. Normally you’ll see a size of 2GB or above and this is what we would recommend.
Model / Age
The newer the model of graphics card just like a processor the faster and more efficient they are.
For users who need graphics performance, integrated graphics are no good. What this term means is that the graphics processing is handled by the processor as well with an ‘integrated graphics card’. You can spot which models use integrated graphics because you’ll see reference to either Intel HD Graphics or Intel Iris Graphics.
If you want to use your computer casually – for example, you want to browse the internet, reply to emails and listen to music – you only need around 2GB memory. However, we’d recommend you get a computer with 4GB RAM so your computer can handle anything you throw at it, and you are somewhat future-proofed if more intensive updates of the applications you use are released.
For power users, or office workers looking for a used Apple computer, we recommend 4GB to 8GB of RAM. At this size, internet browsing, emails, watching videos and listening to music is easy, and you can do many of these things simultaneously. You can also run word processing, flash games, and run simple graphics programs smoothly with this much RAM. At 8GB, you can handle larger file sizes and run more intensive applications as well.
If you work in a creative environment where you need to edit large files or photos and videos, especially if you’re accessing more than one file at a time, then we recommend getting a computer with at least 16GB of memory. This gives you enough memory for video editing, music, and design work, and running more intensive software such as the Adobe Suite.
Storage is just as vital as processors. Old-school Hard Drives have been rejected for SSDs because they increase the performance of the systems. Most reputable resellers will replace hard drives with SSD replacements before sale. You can work pretty well with 128GB SSD storage, though we recommend you get at least 256GB if you are intending to store photos, videos or a large amount of documents.
The myth that you’re better off waiting a while before updating your macOS is a thing of that past. Apple has greatly improved their initial releases. However, the stigma has still stuck with some users. Unless you have a specific need for an older version, for example, if you’re running legacy software that is no longer updated then select a previous version.
What does this mean? It means that if you have a problem with your Mac during the warranty period as an example, it won’t turn on, you have a flicker on the screen or a port isn’t working then you can give us a call you, send us your system and we will find a solution.
Our team are available from 9 am till 5 pm, Monday to Friday and 10 am till 4 pm on a Saturday to assist with any query you may have. Please get in touch and we will do our utmost to ensure we respond quickly and correctly.
Please note our technical team and repair centre is exclusive to MacFinder customers. We do not ‘repair’ or ‘refurbish’ systems as a service to customers. We only perform work on systems purchased from our store.
Please be aware our location is a distribution centre and we do not have a shop front. If you are interested in seeing our products further please contact us and photos can be provided.